Hi — this is where we tell you how we handle your information.
We’ll keep it short, simple, and real — just like we’d want if we were the ones placing the order.
When you shop with us, message us, or visit our site, you’re trusting us with your info. We take that seriously.
What We Collect
When you place an order or get in touch, we collect a few basics:
- Your name
- Email address
- Shipping and billing address
- Phone number (if you provide it)
- Payment info (though we don’t store card numbers — that’s handled by our secure payment processor)
- Any messages you send us
- And general site analytics (like what pages people visit, through cookies)
It’s all standard stuff that helps us run the business, ship your robots, and keep things smooth.
What We Do With It
We use your info to:
- Process and ship your orders
- Email you about your order, support requests, or product updates
- Improve our site and service
- Occasionally send you product news or updates (only if you’ve opted in — no spam, promise)
We don’t:
- Sell your info
- Share it with random marketers
- Use it for anything sketchy or unexpected
That’s not our style.
Who Sees Your Info?
Only the people who need it. That’s usually:
- Our small, trusted team
- Our payment processor (for transactions)
- Our shipping partners (to get your stuff where it needs to go)
We don’t sell or rent your data, and we don’t share it outside of the tools we use to run the site and fulfill your orders.
Your Choices
At any time, you can:
- Ask us what data we’ve got on file
- Update your info
- Ask us to delete it
- Unsubscribe from emails (there’s a link in every one — no hoops)
We’ll honor it. No runaround.
How We Keep It Safe
We use secure software, trusted payment processors, and encrypted connections to protect your data. Our systems are updated regularly, and we take security seriously — even though we’re a small team.
If anything ever goes wrong (which, knock on wood, it hasn’t), we’ll tell you right away and do everything we can to make it right.
Questions?
Reach out anytime using the contact page. We’ll always give you a straight answer.
Thanks for trusting us with your info — and with your robot orders. We won’t take either for granted.
– The team at BulkDigitRobots.com